Privacy notice
The Greek version at /el/privacy/ is the authoritative one.
Who is responsible
ROOF ENERGY ΜΟΝΟΠΡΟΣΩΠΗ Ι.Κ.Ε. (ROOF ENERGY SINGLE MEMBER P.C.), Trifyllias 29, 19400 Koropi, Greece. Contact: info@roofenergy.gr, +30 698 326 7291. Company details: /legal/.
What this website does not do
The site has no advertising tags and no form that stores or sends data; the form on the outside-Athens page only prepares a message in your own email or WhatsApp. Our code sets no cookies. Fonts are not loaded from third-party servers.
The “Ask” button and the price calculators run in your browser; they send and store nothing. A message leaves only when you send it yourself, from your own email or WhatsApp. A question sent through “Ask” may be published anonymously in our questions and answers, without your name or contact details.
Visitor statistics
We measure in total how many people visit our pages, where they come from and how many press the contact buttons, using Plausible Analytics (a company established in Estonia). The service uses no cookies or other storage on your device and does not keep your IP address. From the IP and browser details it computes an identifier that changes every 24 hours, so it cannot connect visits from different days. Your location is recorded no finer than city level. The data is processed and stored in the EU. We cannot see who you are and we do not record what you type in the form.
The basis is our legitimate interest in knowing how the site is used (GDPR Article 6(1)(f)). You can object by email to info@roofenergy.gr, or avoid measurement by blocking the script in your browser.
When you contact us
If you email us, message us on WhatsApp or call us, we use what you send (name, contact details, the description of the building, photographs or documents) to reply and, if you wish, to prepare a site visit or an offer. WhatsApp is provided by a third party (Meta) under its own terms.
We process these data to answer your enquiry and, where an offer or a project follows, to prepare and perform the contract (Article 6(1)(b) GDPR), and on the basis of our legitimate interest in handling enquiries and keeping a record of our work (Article 6(1)(f) GDPR). Data relating to a project are kept for five years after the project is completed. If an enquiry does not lead to an offer or a project, we delete its data no later than twelve months after our last contact, unless you ask us to keep it for future work.
Hosting
The website consists of static pages hosted by Hostinger. To deliver each page, the hosting provider's servers process the technical data of your request, such as your IP address and the page requested, under the provider's own terms. The provider keeps technical server logs for a limited time, for the security and operation of its servers, under its own terms; we do not use them to identify you. Our email (info@) is also hosted by Hostinger.
Your rights
Under the General Data Protection Regulation (EU) 2016/679 you can ask us for access to, rectification or erasure of your data, restriction of processing, portability, or object to processing, by writing to the address above. You can also complain to the Hellenic Data Protection Authority (www.dpa.gr).